We are a second-generation, family-owned business deeply woven into the fabric of Casino and the wider Northern Rivers community. For over two decades, we’ve built a reputation for professionalism, reliability and genuine care, values that are reflected in both our work and the relationships we’ve formed along the way.
More Than Just Cleaning
Being local is at the heart of everything we do. Our commitment to the Northern Rivers isn’t just about business; it’s about building a stronger community. You’ll find us on the sidelines cheering on the Casino Cobras FC as proud platinum sponsors or donating to local school events and artists.
When our community faces hardship, like storms or floods, we’re there. We roll up our sleeves, donating our time and supplies to help clean up the mess. Our ‘local first’ ethos extends to our partnerships, as we choose local suppliers like Mountain Cleaning Products whenever possible.
Founders and Owners
Dieter and Karen started the business with just a small team, including their sons, who joined them in the business once they reached working age. Through their example, they instilled in their children the values of hard work and resilience, principles that continue to shape the business today. Their eldest son Zach, now proudly operates the business on their behalf, a testament to their dedication and guidance.
Dieter is passionate about people, farming, and is a proud supporter of the St George Dragons.
While Karen brings her creative flair to Wild Petals Market, a charming gift store in Casino that she runs with their daughter Madeline. She finds joy in time spent in the garden and loves crafting unique handmade creations.
Together, Dieter and Karen are a down-to-earth couple always willing to share a cuppa and a chat, embodying the heart and soul of the business they built.
Operations Manager
Zach Mayer is the Operations Manager at Cleaning Neways, bringing over two decades of hands-on experience and a lifetime of dedication to the commercial cleaning industry. Starting at just 15 in his family’s cleaning business, Zach worked his way up from team cleaner to solo site work, team leadership, and eventually managing entire client sites. His journey has been one of hard work, learning, and resilience, qualities that now underpin his leadership style.
When his dad retired in late 2024, Zach stepped into the role of managing the business full-time, bringing a hands-on, team-focused approach to everything he does. As a Test and Tag qualified professional with a White Card and extensive expertise in specialty cleaning, including window and solar panel cleaning, mould treatment, disinfecting, and beyond, Zach ensures that Cleaning Neways maintains its reputation for excellence.
When he’s not ensuring the Cleaning Neways team is delivering spotless results, Zach can be found on the soccer field, coaching his kids’ teams for the Casino Cobras, or working on building projects with his family.
Office Manager
Amy Mayer is the Office Manager at Cleaning Neways, bringing years of experience in administration roles across Queensland and New South Wales. Starting her career at 18, Amy worked for a state-level sporting organisation in Brisbane before moving into the disability sector in NSW, and eventually joining her husband’s family cleaning business, where she now helps keep everything running smoothly.
Holding a Certificate IV in Business Administration, Amy is passionate about delivering organised, efficient support while never losing sight of what matters most, family.
Born on 11th January, Amy shares her birthday with Amelia Earhart’s historic solo flight from Hawaii to California in 1935, a milestone of courage, determination, and pioneering spirit, qualities that shine through in Amy’s approach to balancing business, family, and life’s adventures.
When she’s not busy managing the office (or the household!), Amy loves spending time with her three children, decorating cakes, and relaxing by the fire with a good book whenever she gets the chance.
Finance Officer
Caroline Marshall is the Finance Officer at Cleaning Neways, bringing 12 years of experience in bookkeeping and purchasing across a wide range of businesses, from not-for-profit organisations to large companies. With a knack for streamlining processes, Caroline specialises in creating automated spreadsheets that save time and keep everything running smoothly.
She holds a Diploma of Accounting from TAFE and loves using her skills to help the team stay organised and efficient.
Outside of work, Caroline’s life is all about family and fun. She loves spending time with her husband and children, baking sweet treats, and making special memories. A dog lover through and through, labradors hold a special place in her heart. Caroline also has a personal passion for helping people understand kids with special needs, such as Autism and ADHD, reflecting her warm and compassionate nature.
Our local team is selected for their reliability and strong work ethic.
Our Northern Rivers Story
Our story began in 1998 with our founders, Dieter and Karen. Their first job was cleaning a single sawmill shed in Casino, one of five jobs Dieter had lined up. From that humble beginning, the business quickly grew. Casino remains our home, and community is still at the heart of what we do. As Dieter and Karen stepped back, their son Zach and his wife Amy took the reins, continuing the legacy with the same strong values.
Built on Trust, Backed by Care
Built on Trust, Backed by Care
We believe transparency is the foundation of a great partnership. Choosing a cleaning provider is about trust, so here are answers to some common questions we receive about who we are and how we operate. If yours isn’t listed, please don’t hesitate to contact us.
We proudly use Mountain Cleaning Products because they’re made right here in the Northern Rivers by a family-owned business that shares our values. Their eco-conscious formulas are safe, effective, and created with local conditions in mind. Supporting them means keeping our environmental impact low while backing another great local team. Learn more about them here.
Absolutely. We are fully insured with $20M public liability cover for your complete peace of mind. All our staff undergo a rigorous hiring process, and we can provide Police Checks and Working With Children Checks upon request to meet your specific compliance needs. Call us now to book a clean.
As a second-generation family business, our reputation is built on honesty and personal relationships. We aren’t a faceless franchise; we live here, we hire local and we are deeply invested in the success and well-being of our shared community.
We’re always keen to hear from reliable, community-minded people. Head to our Employment page to learn more about the roles we offer, the kind of team we are, and how to apply. You can fill out the online form, email your resume, or drop it into our office at 70 Barker Street, Casino.
